Q: Where are you based out of?
A: DFApothecary was born in Staten Island, NY. In mid July of 2018, we expanded into North Carolina. We currently create & ship products out of Mooresville, NC.
Q: What products are right for me?
A: Let's face it, no two of us are the same. We deserve individual care and that's what we intend to give. Not sure what your skin needs? Send us a chat by clicking the chat bubble on the bottom right of the screen and we will be happy to provide a complimentary skin assessment.
Q: Do you create custom products?
A: Heck, yea. We enjoy hearing what you're looking for and have created many of our products with our client's requests in mind. If you are looking for something you don't see, contact us!
Q: I want to order your products but I am allergic to X. Can you help me?
A: We do our best to work out of a non-allergen kitchen. However, we cannot guarantee that each product will be completely free of what you may be allergic to. It depends on the severity of your allergy and what products you are interested in but we will certainly do our best to accommodate you!
Q: What is the shelf life on your products?
A: Since we aim to stay as natural as possible, we carefully choose the method of preservation for our products. The general rule of thumb is 3 months. However, some products may be stable for less or more time based on their formula. Please refer to each product label for the most accurate information.